Refund and Return Policy for Kamarie Style

At Kamarie Style, we want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help. Please review our Refund and Return Policy below for detailed information on how to initiate a return or request a refund.

1. Returns

If you would like to return a product, please ensure that the following conditions are met:

• The return request is initiated within 14 days of receiving your order.
• The item is unused, unwashed, and in the same condition that you received it.
• The item must be in its original packaging with all tags and labels attached.

To start a return, please contact us at [email address] with your order number and reason for return. We will provide you with instructions on how to proceed.

2. Non-Returnable Items

Certain items are not eligible for return or refund. These include:

• Sale or clearance items
• Gift cards
• Personalized or custom-made items
• Intimate items such as lingerie and swimwear (for hygiene reasons)

Please note that any item returned in a damaged, worn, or altered condition may not be accepted.

3. Exchanges

If you need to exchange an item for a different size or color, you can do so by following the return process and requesting an exchange. Exchanges are subject to product availability. If the desired item is unavailable, we will issue a refund in line with our refund policy.

4. Refunds

Once your return is received and inspected, we will send you an email notification confirming the receipt of your returned item. After the inspection, we will notify you if the return has been approved or rejected.

• Approved Refunds: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7–14 business days.
• Partial Refunds: In some cases, only partial refunds may be granted, such as if the item shows signs of use or is missing components.

5. Late or Missing Refunds

If you haven’t received your refund within the stated period:

• First, check your bank account or payment method again.
• Then, contact your credit card company or payment provider, as it may take some time before your refund is officially posted.
• If you’ve done all of this and still have not received your refund, please contact us at [email address].

6. Return Shipping

Customers are responsible for the return shipping costs unless the item was defective or we made an error in your order.

We recommend using a trackable shipping service or purchasing shipping insurance for valuable items, as we cannot guarantee that we will receive your returned item.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receipt at [email address]. We will arrange for a replacement or a refund after verifying the issue.

8. Sale Items

Only regular-priced items may be refunded. Sale or discounted items are final sale and cannot be returned or refunded unless they are defective or damaged.

9. International Returns

For international orders, return shipping costs are the responsibility of the customer. We recommend using a service that provides tracking to ensure your package reaches us.

Contact Us

If you have any questions or concerns about our Refund and Return Policy, please reach out to us at [email address]. We are here to help and will do our best to resolve any issues.